OUR KEY TRAINING & DEVELOPMENT AREAS INCLUDE...


Emotional Intelligence
Stress Management
Teambuilding
Career Development
Time Management & Delegation
Assertiveness

The benefits of using the eMOTION training approach:

* Workshops are customized according to client’s requirement in terms of
--duration (1 day, 2 days or modular); venue (on-site or off-site) and content (desired
--outcomes and type of group)

* Learning is practical and experiential

* An integrated approach is taken

* Workshop material is superb quality

* There is a reinforcement of skills in different modules

* Transferable and generic skills / competencies are obtained

* Individuals experience a positive impact on their work and personal life

EMOTIONAL INTELLIGENCE

Emotional intelligence (EQ) is about self-awareness, managing one’s emotions, appreciating the differences in how people feel about things and handling interpersonal interactions in an effective, constructive manner. A person’s EQ can be increased by learning and practicing the skills and capabilities that make up emotional intelligence. This includes self-awareness, emotional management and self-motivation.”

Why should individuals and organisations improve their EQ?

* Companies depend on human capital for a competitive advantage and the
--education system does not always adequately equip individuals with skills and
--attitudes that yield effectively functioning people in the business world

* People often have a limited understanding of themselves and how to function in the
--business environment. They lack the emotional / social skills necessary for career
--success and for contributing to the business

* There is a lack of understanding the customer’s needs. People at lower levels of
--management are often hesitant to take the initiative and wait to be told what to do
--from those at higher levels. As a result – stress levels increase, self-esteem
--decreases and people become demotivated and passive

* Companies are actively seeking out individuals who are goal-orientated and
--proactive, who are at ease with themselves and others and who know how to
--optimize their own and others’ potential

* The cost of low EQ individuals: lost opportunities, low productivity, high staff
--turnover, lack of trust, destructive relationships, low morale, negative stress and a
--lack of teamwork: all which impact negatively on the organization’s bottom line

* People create the organization’s competitive edge. EQ forms part of the hidden
--value and the great thing is that EQ is tactical i.e. it can be developed

* EQ influences organizational effectiveness in a number of areas such as employee
--recruitment and retention; talent development; teamwork; employee commitment,
--morale and health; innovation; productivity; efficiency; sales; revenues; quality of
--service and customer loyalty

Objectives of the EQ development process

* To develop emotional competencies that will impact positively on the overall
-- functioning of your organization as well as increase its competitive edge by
--optimizing its human potential

* To help your organization achieve its goals by helping people to realize and
--leverage their strengths as well as develop areas that are hindering their
--performance

Employees who go through the EQ development process
will then have ...

• EQ competencies that have been assessed so that individuals can immediately begin to leverage their strengths and be proactive in terms of their development areas
• Increased emotional awareness and literacy
• Skills required to deal with environmental demands and pressures more effectively
• Practical tools to handling conflict more effectively
• Increased knowledge about effective communication skills
• Enhanced problem solving skills
• Improved ability to deal with emotions
• Improved stress tolerance
• A more positive optimistic outlook and attitude
• An ability to deal with one’s hot buttons effectively
  

This will ultimately result in ...

• Employees who are able to immediately apply and implement the newly acquired skills and knowledge back at the workplace
• Employees who are more proactive, innovative, energized and committed
• A more effective and productive organisation

------------------------------------------------In summary …


Employees who apply emotional competencies in the workplace will position their organisations successfully in the fast changing business environment of the future
Managers who have high levels of self-awareness and who know how to work effectively with others will add immense value to the organisation by impacting areas such as staff retention, motivation, teamwork, conflict handling, problem solving, innovation … the list is endless!

Allow eMOTION to assist you in advancing the human potential within your organisation

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STRESS MANAGEMENT

This Stress Management course is a rejuvenating experience which includes practical tools that can be applied in one’s everyday life both professionally and personally.

Some of the aspects covered in this workshop include:

• Explore and define what stress actually entails
• Complete a self-assessment of stress
• Understand the causes of stress in your life
• Effectively managing stress by learning about
• Dealing with hot buttons
• Effectively managing your emotions
• Understand and develop skills to deal with types of stress at work
  • Work overload
  • People
  • Work environment
• Stress and thought awareness, rational thinking and cognitive restructuring
• Anticipating stress - managing stress by preparing for it
• Avoiding burnout
• Building relaxation techniques into your lifestyle
• Develop other practical tools
  • Stress Diaries
  • Stress SWOT Analysis
• Establish your own stress management plan
  

Included in the above stress management program is a selection of activities that form part of the program. Prior to the workshop, the client selects the activities that will be most appropriate and beneficial to the group. The activities include belly-dancing, yoga, golf, nature walks, vineyard hiking trail and wine blending.

Benefits and outcomes ….

* Improved job satisfaction and morale
* Reduced costs due to absenteeism
* Improved employee relations
* Effectively managed stress and better decision making
* Increased energy, creativity and productivity
* A practical action-orientated stress management plan
* A new outlook and attitude towards life

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TEAM BUILDING

Various interventions are facilitated here depending on the needs and desired outcomes of the client.

Workshops can be from ½ a day to a full day and can include:

* The use of a highly informative non-threatening assessment tool which gives insight
--into individual’s preferred type and behavioral style
* Understanding each other’s type
* Practical ways in which the similarities and differences among team members can
--be leveraged within the organizational context
* Problem solving activities
* Setting of behavioral guidelines

This results in

* Increased management effectiveness through a greater understanding of the way in
--which the team interacts, makes decisions and reaches consensus
* Enhanced team creativity and problem solving
* Improved team results through an awareness on how the team can tap into its new
--understanding of team communication and cooperation
* Agreed upon team goals and behavioral norms to which all members can commit to

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CAREER DEVELOPMENT

This Career Management course is an enlightening experience which includes practical tools that guide and assist individuals in navigating their way through their career. This course is appropriate for individuals at any stage in their career, whether starting out, going through career transition or experiencing career advancement.

Some of the aspects covered in this workshop include:

* The 21st Century Career
* Characteristics of an effective individual in the world of work in the 21st Century
* How you can develop these aspects
* Career Planning Model
* Self-exploration
* Identify your career interests, career values, skills, knowledge, career personality
--preferences and career anchors
* Find out what you really want – dreams, desires, life purpose
* Prioritizing career possibilities
* Formulating an action plan
* Managing your career in an uncertain workplace
* Career Advancement

• Understanding the barriers to career advancement
• Exploring strategies for overcoming these barriers
• Keys to enable continuous growth in the process of creating a successful career
• Learn how to put yourself out there i.e. to network, get ahead and get noticed
• Learn about the art of self-leadership

* Office Politics – developing political savvy and how to use office politics to your
--strategic advantage

• Understanding workplace politics
• Politics can improve your career
• The art of political negotiations
  
  * Creating new possibilities
  * Action plan with specific goals and time lines
  
  
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TIME MANAGEMENT & DELEGATION

A practical workshop with tools that can immediately be applied in the office. Some of the key areas that are covered in the workshop:

* Introduction to effective time management
* Beating procrastination – manage your time and get it all done

• Why do you procrastinate?
• Practical steps on how to overcome procrastination

* Activity logs – knowing where you waste your time
* Action plans – starting to achieve
* Prioritized ‘to-do’ lists – taking control of your time
* Scheduling skills – bringing your workload under control
* Personal goal setting – planning to live your life your way
* Successful delegation:

• Why delegate? Definition and nature of delegation
• Benefits of delegation
• How to delegate
• When to delegate
• A Leader’s guide to delegating: 5 key steps

* Task allocation –picking the right player for the right job
* Effective decision making techniques to enhance time management and delegation --skills

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ASSERTIVENESS

This dynamic workshop teaches delegates how to manage difficult people and situations in an assertive manner. Assertive rather than aggressive or submissive behaviour can reduce the spiraling pressures and stresses that cause people to act and think negatively or under perform.

In this workshop, delegates will:

* Understand and learn how to deal with personal feelings in situations where it’s
--difficult to be assertive
* Identify the ingrained behavior associated with those feelings
* Set boundaries
* Communicate clear messages
* Close conversations effectively
* Learn the differences between assertive, non-assertive and aggressive behaviour
* Develop assertiveness techniques by practicing ways in which difficult situations
--and people can be handled effectively.
* Practice The Art of Saying No
* Move awkward situations forward
* Manage conflict
* Give and receive feedback in a constructive and positive way
* Devise an action plan for implementation

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